- Conducted a valet staffing analysis for Q1 2026, evaluating whether a 47.5% reduction in driver headcount still met service quality standards across a daily average of 302 cars.
- Built a capacity model demonstrating that the reduced team could handle more than 2.5× the current daily demand — providing data-backed justification for the staffing reduction.
- Identified a bottleneck risk at the entrance/ticketing station and recommended operational adjustments to maintain service quality during peak surge periods.
- Delivered findings as a management review report with actionable recommendations for weekly volume monitoring and surge staffing thresholds.
Tech stack
Private engagement